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Flight Ticket - Frequently Asked Questions

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What happens if my seat is sold to someone else?

If a specific seat on the same flight was sold to two different people, you can call martiGO's call center. We will help you every step of the way. As a rule, airlines cancel one of the two bookings for free, but it is possible that they will charge a certain amount as a service fee. It is worth recalling once again that for transactions that you make through us, we will charge you a service fee of 25 euros. This amount is completely independent of any fees that the airlines may charge you.